JOB DETAILS

Technical Solutions Manager - North America

SALARY

A competitive remuneration package is available, based on quality and range of experience.

ABOUT ZENOBE

As we expand into the North American markets, we are looking for an experienced leader in the EV charging infrastructure industry to serve as Technical Solutions Manager-North America. This role in imperative to maximizing Zenobē’s commercial value proposition to commercial fleet customers. The Technical Solutions Manager will support major strategic initiatives with the intent to maximize Zenobē’s turnkey electrification offering in the North America through the development of commercial vehicle electrification projects with customers. You will be working cross-functionally across the organization with an emphasis on technical value-engineering on electrification projects originated in North America. These duties can and will include leading and managing the early development stages of projects both from a customer and engineering perspective. Additionally you will have responsibilities for conducting surveys, estimating costs and designing layouts, ensuring all client requirements are achieved on electrification projects and proposals. It is essential that you are experienced in managing numerous stakeholders (internal and external), that you welcome collaboration and building (teams, processes, etc.), and that you are comfortable representing a growing organization at a high level as this role will have significant customer-facing exposure. 

This is a unique opportunity to work in an entrepreneurial environment, building a new business in a fast-growing and rapidly-evolving sector (“start-up within a start-up”). At the same time, you will have the support from a company with over 250 team members that has a wide range of contracting, financing, procurement and operational experience gained to date from over 1,500 contracted e-buses worldwide. Self-starters’ and candidates able to thrive in a dynamic environment are desired as Zenobē intends to leverage its significant capabilities for growth in the North American markets.

THE OPPORTUNITY

As we expand into the North American markets, we are looking for an experienced leader in the EV charging infrastructure industry to serve as Technical Sales Manager - North America. This role in imperative to maximizing Zenobe’s commercial value proposition to commercial fleet customers. The Technical Sales Manager will support major strategic initiatives with the intent to maximize Zenobe's turnkey electrification offering in the North America through the development of commercial vehicle electrification projects with customers. You will be working cross-functionally across the organization with an emphasis on technical value-engineering on electrification projects originated in North America. These duties can and will include leading and managing the early development stages of projects both from a sales and engineering perspective. Additionally you will have responsibilities for conducting surveys, estimating costs and designing layouts, ensuring all client requirements are achieved on electrification projects and proposals. It is essential that you are experienced in managing numerous stakeholders (internal and external), that you welcome collaboration and building (teams, processes, etc.), and that you are comfortable representing a growing organization at a high level as this role will have significant customer-facing exposure.

This is a unique opportunity to work in an entrepreneurial environment, building a new business in a fast-growing and rapidly-evolving sector (“start-up within a start-up”). At the same time, you will have the support from a company with over 250 team members that has a wide range of contracting, financing, procurement and operational experience gained to date from over 1,500 contracted e-buses worldwide. Self-starters’ and candidates able to thrive in a dynamic environment are desired as Zenobe intends to leverage its significant capabilities for growth in the North American markets.

A BIT ABOUT THE DAY TO DAY

• Develop and maintain pricing models to ensure consistent and accurate budgets and forecasts.
• Create and develop documents such as Scope of Works and Requests for Quotation.
• Visit current and prospective job sites to carry out surveys, develop strong relationships with the client, build confidence, and evaluate the work required.
• Create initial project designs considering the application of High Voltage (HV) and Low Voltage (LV) equipment, EV charging equipment, and communication networks.
• Examine project particulars to determine project length.
• During the bidding phase, assess project design, highlighting any engineering challenges and opportunities for value engineering. Identify avenues to mitigate project risks, lower costs, or shorten project duration.
• Work closely with subcontractors to ensure a fluid working relationship and high standard of design and installation.
• Support the Business Development (BD) Team with commercial proposals and technical documentation.
• Provide technical support when presenting to clients.
• Develop business relationships and support closing sales deals on design and build EV infrastructure projects.
• Liaise with local utility companies to support upcoming and current projects, to include understanding local grid constraints, optimizing utility input to site, managing available funding sources, and guiding capacity increase requests.
• Liaise with OEM’s to better understand products coming to market, technical specifications, and customer-value.
• Create layouts using design software such as AutoCAD and develop and manage a suite of construction detail and drawing models.
• Identify opportunities to improve best practices within the organization.
• Coordinate closely with Legal, Procurement, and Delivery teams to review subcontractor bids and properly staff project teams to ensure a successful project.

Health and Safety

• Actively contribute to Zenobe's commitment to health and safety, wellbeing and sustainability by; integrating these principles into daily responsibilities, ensuring a safe and supportive work environment, promoting both the physical and mental health of self and colleagues, and adopting sustainable and energy-efficient practices to minimize environmental impact. By doing so, each employee at Zenobe plays a vital role in fostering a culture that prioritises overall safety, holistic wellbeing, environmental sustainability in our business operations.

YOUR EXPERIENCE

Above all, Zenobe is looking for collaborative, flexible, enthusiastic, and empathetic people who are interested in creating and promoting paths to a zero-carbon world. You are part of a ‘team’ and will be supported by a group of experienced professionals that care deeply about the work we do! You should anticipate heavy growth potential within the role as you develop professionally (and personally) as part of the Zenobe team.

We are looking for humble, hungry, smart builders who love being part of a fast-moving team. 

Essential competencies:

• Fluency in English to business-level is mandatory
• Must have an electrically-biased or project development background with demonstrated experience in EV and/or energy infrastructure
• Familiarity with electrical services and installation methods, including cable and equipment sizing, in the North American market
• Have a solid understanding of electrical contracting and construction process
• Proficient understanding of surveying, cost estimation, project management, and defining scopes of work
• Experience with utility management and process (service/line extension, interconnection, load letters, etc.)
• Broad understanding of fleet electrification [e.g. charge management, utilities, EVSE providers, OEMs, grant programs, etc.]
• Ability and experience in nurturing working relationship with both new and existing contractors (such as electrical, civils, etc.) to ensure projects meet high standards and maximized value
• Ability to develop and maintain business relationships with clients to ensure a positive customer experience and drive business development
• Proficient in measuring and interpreting electrical schematics, diagrams, and drawings
• Proficient working knowledge of AutoCAD
• Demonstrated ability for planning and organization, up to and including internal and external stakeholder management
• Ability to work across a number of internal stakeholders to fully realize ZE’s market offering in North America (i.e. Product, Delivery, Asset Management, Commercial Analytics, PMO,etc.)
• Demonstrated ability to be pragmatic, proactive, and solution-driven
• Natural leader with strong communication and interpersonal skills
• Comfortable and above-average ability to manage and communicate with customers to conduct business
• Capable of working under pressure, against deadlines, and across multiple projects
• Flexibility in terms of work locations, encompassing a combination of remote work, office work, and on-site visits to conduct surveys and estimates. Note: this position requires a moderate-to-high amount of travel and sometimes on short notice

Desirable but non-essential competencies:

• Experience in energy storage, renewables, and/or EV infrastructure
• Experience with contracting, procurement, and supplier management, a plus
• Familiarity with project management, establishing reporting and KPIs, strongly desired
• Knowledge of the local energy and fleet transport landscapes
• Working knowledge and understanding of telecommunications
• Experience in permitting, AHJs, and other areas of construction management
• Background working with SaaS products 
• Previous experience using the Atlassian suite of products, MS Project, Asana, and other work management applications
• Lean / TPMS and/or Continuous Improvement 

OUR BENEFITS 

We have an open, honest and trusting culture here at Zenobe. Apart from the unparallel opportunity to be at the forefront of the Net Zero revolution we are proud of the culture we have built. Here is what we can offer when you join the Zenobe community;

• At Zenobe we all work hard and go the extra mile so it’s important to rest and regenerate with 20 days holiday which increases after 5 years’ service
• 401k Scheme – Up to 4% matching
• Excellent opportunities for personal growth and responsibility plus a training budget
• Up to 25% performance related bonus
• Health, Dental, Vision & Life Insurance/ Reimbursement Plan
• Refer a friend bonus scheme

OUR APPROACH TO DIVERSITY AND INCLUSION

Zenobe is committed to creating a diverse and inclusive environment which is as representative as possible of our society. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage/civil partnership pregnancy /maternity, race, nationality, religion or belief, gender, political beliefs and sexual orientation. Our culture values meritocracy, openness, fairness, and transparency.